Support & Staging Engineer (m|f|d)
– Location: Carrollton, TX

Your New Career Perspective

Do you want to make a difference with your job? Then you’ve come to the right place! Emergency services and medical professionals train with our audiovisual systems, equipped with functional software and high-end hardware, to be prepared for emergencies. Our customers include universities, hospitals, and medical training centers. With our work, we contribute to saving lives.

As a Support & Staging Engineer, you will play a key role in delivering and supporting SIMStation solutions for healthcare institutions around the world. Working closely with customers and our internal teams, you will configure and test systems, resolve technical challenges, and ensure every installation is ready for a seamless customer experience.

SIMStation healthcare simulation training – medical team in hospital emergency room using AV technology for patient care and professional collaboration.

This Is Your New Mission

Deliver Expert Support:

Provide expert remote technical support for our customers

Prepare Every System:

Configure, stage, test, and troubleshoot professional AV, server, and PC systems before deployment

Ensure Quality:

Ensure every system meets SIMStation's high quality standards through detailed testing and quality assurance

Collaborate Across Teams:

Collaborate closely with Project Management, Engineering, and Field Services to deliver successful customer projects

Create Technical Documentation:

Create and maintain technical documentation, including network summaries, signal flows, and bills of materials

Drive Continuous Improvement:

Help improve internal processes, standards, and workflows while growing into a technical leadership role

And This Is What You Bring

10+ years of experience with professional AV systems staging and technical support
Hands-on experience with AV over IP technologies, including Dante audio, network video switching, and related systems
You enjoy troubleshooting across AV, networking, servers, PCs, and software environments
You take ownership, communicates clearly, and enjoy working across technical teams
You are excited by the opportunity to grow into a Team Lead position within the next 6–12 months
Your location is based in Carrollton, TX

This Is What You Can Expect From Us

Competitive Salary

With performance-based incentives.

Comprehensive Medical, Dental & Vision Benefits

Supporting your health and well-being.

Paid Time Off and Company Holidays

Because time off matters, too.

A Collaborative Culture

… where innovation, learning, and customer success come first.

Your Chance to Grow

A clear career path toward technical leadership

A Collaborative Culture

… where innovation, learning, and customer success come first.

Your Chance to Grow

A clear career path toward technical leadership

Your Chance to Grow

A clear career path toward technical leadership

And This Is How It Starts

  • Your Location: Based in Carrollton, TX.
  • We offer a competitive salary with performance-based incentives.
  • With us, there are no waiting times: you can get started right away.
  • Please send your application documents to the attention of Ms. Katrin Grübl – ideally by email to jobs@simstation.com
  • After you apply, you’ll receive feedback from us and an invitation to an online interview. The next steps in the application process include 1–2 on-site interviews. If the decision is positive, we’ll start the onboarding process right away.
  • If you're an experienced AV professional looking for a role where you can combine technical expertise, customer support, and leadership development, we'd love to hear from you.
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